FAQ

How do I become a patient at Beechview Dental?

Please contact reception (028 9024 3107).
They will discuss your needs and book a 30 minute consultation appointment for you with one of our dentists.

How much does treatment cost?

Click here to view our list of professional fees.
You will be given a more accurate pricing when your dentist has discussed treatment with you.

Do you offer NHS treatment?

Beechview DentalĀ is 100% private treatment.
Please feel free to contact us to discuss your needs

Will my treatment hurt?

We ensure you are correctly anaesthetised for your treatment. We will not proceed until you are comfortable!

What if I get pain out-of-hours?

Please phone the normal number 028 9024 3107 and leave a message with your name and contact details.
During practice hours please call the surgery as early as possible in the day. We operate on an emergency appointment system daily. We will endeavour to see patients with genuine pain on the day. Out of opening hours please call the practice telephone number and the answer phone will give you further instructions.

I haven't seen a dentist for some time, will you tell me off?

We will not reprimand you for the condition of your teeth.
We are here to advise and help you with your oral health, not to criticise!
We will provide you with the options available to you and allow you to choose how YOU wish to proceed.

Will I get pain after the anaesthetic wears off?

Some procedures, e.g. tooth removal will be painful afterwards. This can usually be controlled with simple over-the-counter painkillers.

Your dentist will discuss the appropriate after-care with you before the end of your appointment.

Is everything clean?

We operate under the Department of Health’s HTM-0105 “Cross infection control in dentistry” directive

We run a Central Sterilisation room which allows us to keep the surgeries as clean and un-cluttered as possible

All our reuseable instruments are autoclaved and sterilized after each use in vacuum autoclaves

Our “single-use” instruments are disposed of after each use e.g needles

All rooms/ equipment are disinfected as per HTM-0105 and the manufacturer’s instructions

If you wish to know any specifics, please ask, we’ll be happy to answer your questions.

Are the surgeries on the ground floor?

The practice has excellent access for the less able and we have ground floor surgeries and disabled toilet facilities.

How do I pay?

Payment can be made by cash, cheque with a guarantee card or credit card or debit card. We ask that payment is made at each visit.

What if I'm unable to attend an appointment?

If you are unable to attend or need to change your appointment, 24hours notice is needed. If this notice is not given a charge will be made for unused surgery time. Please respect our appointment policy as this enables the practice to run efficiently. Please allow enough time to attend your appointment promptly.